What Information We Gather and Why
When you open an account with us, we collect your name, email address, phone number, and the payment details you use — including wallet identifiers tied to bKash, Nagad or Rocket transactions. We collect this to verify your identity, process deposits and withdrawals, and keep your
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account secure. We also gather device and session data — the type of phone or browser you use, your IP address, and which pages you visit — to improve how the lobby loads on your device and to detect unusual activity. If you contact our support
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team, we log that conversation so we can follow up accurately. We do not collect data beyond what is necessary for these purposes. Payment verification data, such as transaction references from bKash, Nagad or Rocket, is held only as long as needed for financial record-keeping and
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dispute resolution. You will not receive marketing from third-party advertisers using data we hold on you — that is not how we operate. All data handling on this platform is subject to the laws and regulations applicable in your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.